Sifixa is a mobile and computer repair platform operated by KurdiCode. This policy explains how we handle information collected through the Sifixa website and booking system.
1. Information We Collect
- Booking Information: Name, phone number, email address, device model, and a description of the issue you submit when booking a repair.
- Service Records: Records of repairs performed, parts used, and service history tied to your booking.
- Website Usage: Anonymous analytics about how visitors interact with the Sifixa website.
2. How We Use Your Information
- To schedule, perform, and follow up on repair services you request.
- To contact you about your booking, repair status, or pickup.
- To maintain accurate service records for warranty and support purposes.
- To improve the booking experience and customer service.
3. Sharing of Information
We do not sell your personal information. We may share data only with parts suppliers or service partners strictly as needed to complete your repair.
4. Data Storage & Retention
Booking and service records are retained for warranty support and legal compliance. We protect them with industry-standard security practices.
5. Your Rights
You may request a copy of, correction to, or deletion of your booking data by emailing support@kurdicode.com.
6. Children's Privacy
Sifixa services are intended for adults. We do not knowingly collect personal information from children under 13.
7. Changes to This Policy
Updates to this policy will be posted on this page with an updated effective date.
8. Contact
Questions or requests: support@kurdicode.com · (540) 534-9883